CONTACT INFORMATION

Contact Info

Need help? Here is how you can contact us:

Ticketing System

If you are an existing user and need technical help then we recommend that you submit a ticket to our Tech Support team using your Vyncs web account or the Vyncs app. Select Support menu option on the top for submitting a ticket. 

Email

Sales Questions: Use the form here on this page.
Technical Support

Online Chat Support

Visit Vyncs 
Hours: Mon-Fri 7:30am--4:30pm US PST and Saturday 7:30am -- 4:30pm PST. 

Phone Support

Contact number: 925-517-6990
Hours: 9AM - 2PM PST, Monday - Friday. If you cannot call during these hours, please submit a ticket requesting a call and we will call you back as soon as we can.

Holiday Support Hours:

We are closed on December 25, 2020 and January 1, 2021. No Call or Chat Support will be available on these two days. Reduced Call Support Hours: December 30, 2020: 9AM PST - 12 Noon PST, No Call Support will be provided on December 31, 2020.
Happy and Safe Holidays!