30 Days Free Return Period
If the Buyer decides to return the product and we receive the product in new condition within 30 days from the day of purchase then we will issue a full refund to your account. Buyer pays for the return shipment to Agnik.
After First 30 Days
After 30 days from the day of purchase, Vyncs will repair or replace any defective product as decided by Vyncs upon a technical evaluation of the device as long as the account has an active subscription. If there is any technical reason for which Vyncs Technical Team decides that the product cannot be supported for a customer then Vyncs will provide a pro-rated refund to the account. Buyer will not get any refund for any product returned without obtaining prior authorization and RMA number or otherwise not covered by the warranty. Once the customer receives the RMA number for authorized device replacement, Vyncs will provide a free shipping label to the customer upon request.